Get ready to unravel the secrets behind nurturing the next generation of ICT professionals with the insight of Shelly Olmsted, Director of Quality and Development at IES Communications . This episode promises a robust discussion challenging the myth that today’s youth are unmotivated, by spotlighting the importance of training and mentorship. We take a deep dive with Shelly, exploring how companies can ignite a passion for quality in their staff and the ripple effect this has on customer satisfaction.
Strap in as we tackle the Herculean task of staying current in the ever-advancing world of ICT. Together with Shelly, we navigate the labyrinth of job titles versus skills, specifically dissecting the project manager’s role and the necessity for swift, effective training. We also analyze the weight certifications from entities like Bixie carry within the industry and what that means for the professionals behind the wires and screens. This episode is a treasure trove for those looking to understand the intricacies of technical training and certification.
Lastly, join us in celebrating Women in Construction Week, as we highlight the strides towards diversity and inclusion within the trades. Shelly shares her powerful journey, shattering stereotypes and opening doors for opportunity regardless of gender. We discuss the transformative potential of leadership that invests in every individual as a future leader, and we tease a future debate on balancing the cost of subpar quality against the investment in excellence. Tune in for an episode that’s not just about the tech in ICT, but the human touch that drives its progress.
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